- If you would like to cancel your order, we advise contacting us immediately. If your order has not been processed, we will initiate a 100% refund.
- All orders are fulfilled in 24 hours, so if your order has been processed already and the shipment cannot be cancelled - we are unable to cancel your order.
- Your refund for a cancelled order will take 3-5 working days depending on your payment method. Paypal is instant whereas credit card/debit card buyers may have to wait a little longer.
- If your order cannot be cancelled, you will need to initiate a return (following our return guidelines)
8. Cologne: Returns are accepted only for unopened and unused item(s) within 30 days of receipt. You are responsible for return shipping costs. A refund, excluding shipping fees, will be issued upon receipt of the returned item(s).